How do I request an alteration after delivery of my custom glass?
Would you like to have your custom glass or mirror altered after delivery? Then contact us first. This is how it works:
- You tell us what needs to change, for example which dimension needs to be shorter.
- Our sales department tells you whether the alteration is technically possible and what it costs.
- We collect the product from you. If you bring it to us in 's-Hertogenbosch or Oosterhout yourself, you pay no transport costs.
- We process it and deliver it again. Because of the fixed route days and the planning, this takes 2 to 3 weeks.
You pay for the transport and the processing, and the alteration is at your own risk.
Whether an alteration is possible, and why that is not always the case, is explained under having custom glass or a mirror altered after delivery. Contact us here.